Rogerio Melfi
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20/08/2025 · Articles

Who controls the thread of your digital life?

Who controls the thread of your digital life?

What if it were possible to reset all of this? Press a button and return the feed to a neutral state. No history, no memory, no accumulated bias. Just room for something new. Imagine opening a social network in the morning and finding a mosaic of surprises: an economics story, a quick language lesson, an explanation of physics, an unusual recipe or the perspective of an author you have never read. The algorithm as a window onto the world, rather than a mirror.

Scrolling through a feed today is almost like opening a refrigerator: you know exactly what you will find inside. Not because you chose it, but because someone — or rather, the algorithm — has already decided your day’s menu. This editor, the algorithm, has learned that you linger over political videos, enjoy memes and inevitably cannot resist a cat crossing the screen.

But this predictability comes at a price. Every like, click and pause is recorded and fed back into the system. Gradually, you stop choosing what you consume and start being led by an invisible thread that silently guides your digital experience. The more we follow this thread, the more online life unfolds in a straight, predictable line, without detours or new discoveries. It is comfortable, yes, because it reaffirms what you already like. But it is also limiting, because it closes the doors to things you have not yet discovered you like.

In the physical world, the experience is different. Think of a supermarket or shopping mall: you may go to buy rice, but along the way you encounter a new olive oil brand, a coffee promotion or an unexpected shop window. There is diversity and surprise. Even if you buy nothing but rice, simply seeing other options has already broadened your perception. Online, if the algorithm decides you only consume rice, it will hardly show you the new olive oil. If it concludes you only click on politics, it will hide a learning opportunity, a new financial service, a cultural event or even the chance to meet partners who would never otherwise cross your path.

What if we had multiple profiles to separate leisure from study, or personal from professional life? Or would it be enough for the system itself to have “browsing modes”: focus mode, learning mode, entertainment mode? You choose which path to follow at that moment. Instead of a profile for every version of yourself, a single profile aware of your changing interests.

And why not give users transparency about the path being traced? Imagine a map of the algorithm: 80% of what you consumed in the past two months was politics; 15%, sports; 5%, cat videos. You might laugh at the statistic, or worry. Above all, though, you would be aware.

Or why not a scheduled reset? Every quarter, the system would erase what it had learned about you. History would be forgotten, and the machine would have to learn about you again from scratch. This simple break in routine could restore the feed’s element of discovery, so essential to keeping curiosity alive. It would be almost like traveling: you leave your routine behind and suddenly open yourself to new cultures, flavors and experiences. The reset would be your departure on a digital journey of discovery.

Of course, algorithms are not villains. They save time, filter excessive information and, in many cases, help us find exactly what we need. The problem is when they become too narrow a funnel, reducing us to caricatures of our own habits. If yesterday you clicked on three political videos, tomorrow the algorithm will conclude that you are interested only in politics. If today you paused on two cat videos, tomorrow you will get the impression that the entire world has become a feline zoo.

And if algorithms already shape what we see, AI agents go further. They do not merely recommend: they start acting on our behalf. Paying a bill, choosing an investment, scheduling a meeting, even explaining the news story “worth” reading. What seems like convenience can also be a way of further restricting freedom.

I wonder whether we want to live in a digital ecosystem that always shows us the fastest, most predictable route, or whether we want a space that allows detours, surprises and discoveries.

Rogerio Melfi is CPO of PilotIn, a fintech that helps Brazilians become the pilots of their financial lives.

📌 Originally published in Época Negócios